1. The .msg File Not Reading
While `.eml` is an open standard, `.msg` is a proprietary Microsoft Outlook object format. Heavy, nested `.msg` files with exotic Microsoft encodings may occasionally fail to parse gracefully in the browser. In these circumstances, downloading the email as `.eml` from OWA or your mail client usually circumvents the issue entirely.
2. Attachments Are Missing
Our client-side engine currently focuses heavily on rendering the visible core body thread of the email out into PDF form. Encoded file attachments embedded deeply within the payload will not be extracted iteratively into the PDF layout pages yet.